Official Document

Online Bet's Privacy Policy – Your information is our responsibility

We believe your privacy is a fundamental right. This page explains in detail how online bet collects, uses, and safeguards your personal information with the highest level of security.

Last updated: January 1, 2026

Why your data is safe with us

We follow six internationally recognized principles to protect your privacy at online bet

End-to-End Encryption

Every transaction and piece of personal data you share is protected by 256-bit SSL encryption. No third party can access this information.

No data selling

Your personal data is never sold to third parties. Sharing your data for advertising purposes is strictly against our policy.

Your Information, Your Control

You have the full right to view, correct, or request deletion of your data at any time. We respond within 48 hours.

Secure server storage

All data is stored on internationally certified secure servers. Regular security audits and penetration testing are conducted.

Cookie Transparency

We are transparent about which cookies we use and why. You have full control over all non-essential cookies.

Compliance with international standards

Online Bet complies with international data protection regulations and operates under the regular oversight of its licensing authority.


Before you read

This Privacy Policy online bet (onlinebet.im) applies to all services on the platform. By using the website or app, you are deemed to have automatically agreed to this policy.

1. Introduction & Purpose

Online bet Is committed to building a safe, transparent, and trustworthy online betting experience for users in Bangladesh. The core purpose of this Privacy Policy is to clearly explain what data we collect, why we collect it, and how it is used and stored.

We believe privacy is more than a legal obligation — it's our ethical responsibility to you. That's why online bet consistently upholds international data protection standards and handles all user information with the utmost respect.

This policy applies to:

  • Across all pages of our website onlinebet.im
  • On the Online Bet mobile app (Android & iOS)
  • For support via live chat, email, and phone
  • For communications related to any promotions or special offers

This Privacy Policy may be updated from time to time. Registered users will be notified by email of any significant changes, and the updated date at the top of the page will reflect the revision.

2. Information We Collect

Online bet Only the data necessary to provide our services, meet legal obligations, and keep your account secure is collected. Below is a detailed breakdown of what we collect:

2.1 Information You Provide Directly

Information you provide during registration, KYC verification, or when contacting support:

Data Type When Collected Why it's needed
Full Name Register Identity Verification
Date of birth Register Age Verification (18+)
Mobile number Register OTP Verification & Communication
Email Address Register Account Security
Current address KYC Verification Legal Obligations
National ID number KYC Verification Identity Verification
Mobile banking number Payment Setup Transaction Processing

2.2 Automatically Collected Data

Technical information collected while you use the platform:

  • Device information: Device type, operating system, browser version
  • Network information: IP address, internet connection type
  • Usage data: Pages visited and time spent, bets placed
  • Session information: Login and logout times, session duration
  • Cookies & Tracking: Cookies used for service improvement (see Section 5 for details)

2.3 Information Received from Third Parties

In certain cases, we may receive information from legitimate third-party sources, such as:

  • Transaction confirmation details from payment providers (bKash, Nagad, Rocket)
  • KYC-related information from identity verification agencies
  • Risk assessment data from fraud prevention services

3. How We Use Your Data

Collected data is used solely for the purposes listed below. online bet never uses your information for unnecessary purposes:

3.1 Service Delivery & Operations

  • Creating and managing your account and ensuring its security
  • Bet processing & outcome determination
  • Processing deposit and withdrawal transactions
  • Providing live chat and support services
  • Applying promotions and bonuses

3.2 Legal Compliance

  • KYC (Know Your Customer) Verification
  • Compliance with AML (Anti-Money Laundering) regulations
  • Mandatory reporting to licensing authorities
  • Complying with lawful orders from courts or government authorities

3.3 Platform improvement & personalization

  • Making the user experience smoother and more enjoyable
  • Identifying and resolving technical issues
  • Displaying content tailored to your preferences
  • Testing new features and services
Key Commitments

Online Bet never sells or transfers your information to advertisers, data brokers, or any other third party for commercial purposes. This is a core principle we stand by.

4. Data Sharing Policy

We only share your information in the limited, specific circumstances listed below. In each case, we ensure the receiving party upholds the same standard of privacy protection:

4.1 Payment Providers

Only the minimum necessary information is shared with bKash, Nagad, and Rocket to process transactions. These providers operate under their own privacy policies.

4.2 Identity Verification Services

For KYC purposes, information is shared only with approved third-party verification agencies strictly for identity verification. This data is never used for any other purpose.

4.3 Legal Obligations

We may be legally required to disclose information in the following cases:

  • A valid court order or summons
  • Assisting licensing authority investigations
  • Assisting regulators with anti-money laundering investigations
  • To law enforcement agencies in cases of serious fraud

We do not share your information with any government or private body beyond what is legally required. If such a request is received, we always consult our legal team first.

5. Cookie & Tracking Policy

Online bet uses cookies on its website and app to enhance your experience. Cookies are small text files stored in your browser or on your device.

5.1 Types of cookies we use

Cookie Type Purpose Duration
Essential cookies Login sessions, security, and core functionality At end of session
Preference cookies Remembering language, theme, and personal settings 1 year
Analytics cookies Usage pattern analysis, service improvement 6 months
Security Cookies Fraud detection and account protection 30 days

5.2 Cookie Controls

You can control or disable all non-essential cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of some platform features.

6. Data Retention & Deletion

How long online bet retains your data depends on the type of data and applicable legal requirements:

  • Active account information: Retained for as long as your account remains active.
  • Transaction Records: Retained for a minimum of 5 years as required by law.
  • KYC Documents: May be retained for up to 5 years after account closure.
  • Support chat logs: Retained for up to 3 years after the issue is resolved.
  • Analytics data: Personally identifiable information is anonymized and retained for up to 12 months.

If you request account closure, all data except what is legally required to be retained will be deleted within 30 days.

7. Your Privacy Rights

As an online bet user, you have the following rights. To exercise any of them, contact us at support@onlinebet.im:

1

Right to Access

You may request to view the information we hold about you.

2

Right to Rectification

You may request corrections to any inaccurate or incomplete information.

3

Right to erasure

You can request deletion of your data beyond what is legally required to be retained.

4

Right to Data Portability

You may request a copy of your data in a structured format.

5

Right to Restrict Processing

In certain cases, you may request that we limit how your information is used.

6

Right to object

You can object to your data being used for specific purposes.

Response Time

Upon receiving your request to exercise any of your rights, we will Within 48 hours We provide an initial response and within a maximum of Within 30 business days We aim to provide complete resolutions.

8. Third-party links & services

The Online Bet platform integrates certain third-party services, such as payment gateways and identity verification systems. These services have their own privacy policies and operate outside of Online Bet's control.

We vet all third-party partners and ensure they follow international data protection standards. However, your experience and data security on third-party platforms remain the sole responsibility of those respective parties.

We recommend reading the privacy policy of any third-party service before use. If you encounter any issues, please reach out to our support team.

9. Privacy of Children & Minors

Online bet is strictly for users aged 18 and above. We do not knowingly collect any personal information from minors.

We verify at registration that every user is 18 or older. If we are informed that a minor has created an account using false information, we will immediately close that account and delete all associated data.

If you believe a minor is using our platform, please support@onlinebet.im-. We will take prompt action.

10. Contact & Complaints

For any privacy-related questions, concerns, or complaints, please contact us:

  • Email: support@onlinebet.im
  • Live Chat: Available 24/7 on website and app
  • Help center: View detailed guide

Once a privacy complaint is submitted, we Within 48 hours We provide an initial response promptly. Complex matters are resolved within a maximum of 7 business days.

Policy Updates

If this Privacy Policy changes, registered users will be notified by email and the "Last Updated" date at the top of the page will be revised. Continued use of the platform after any changes constitutes your acceptance of the updated policy.


Your Privacy – At a Glance

Online Bet's Privacy Policy — the key points explained in plain language

No data selling

Your data is never sold to third parties.

SSL encryption

All data is secured with 256-bit encryption.

Your Controls

Request to view, correct, or delete your data at any time.

24/7 support

We're always here to help with any privacy-related questions.


Done reading the Privacy Policy? Register now

Join online bet with complete confidence that your data is fully protected. Get started today on Bangladesh's trusted betting platform and enjoy a safe, rewarding betting experience.

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